Select the questions to view the answers My printout has a slight slant. My printout has lines running through it. My printout has incorrect margins. My printout is grainy when I print from any application.
My printout looks inverted, as if viewed in a mirror. My product's Fix Red-Eye setting does not fix the red eye in my photo.
How do I reduce the appearance of red eyes in my photos? Web pages don't print the way they appear on my monitor. How do I change the font size of text when I print from software in Windows? Select the questions to view the answers The quality of a scanned image with Epson Scan is poor. Blank pages appear in my scanned image when using Epson Scan. I want to enlarge an image that I'm scanning with Epson Scan. How do I obtain the best quality? I cannot scan from my computer with the Image Capture application.
How do I scan using Windows RT? How do I decide which resolution to select when scanning from Epson Scan? Can I use Epson Scan with my Mac? Software or Setup. Select the questions to view the answers Can I connect my product to my wireless network using the buttons on the control panel?
How do I set up my product with a WPS-enabled router or access point? How do I connect my product with a Wi-Fi connection to a computer or another device without using a wireless router or access point?
I've tried to install my product's software for an Ethernet connection, but cannot complete the installation. How do I set default print settings when I print from Windows or my Mac? How do I install the latest OS X I've tried to install my product's software for a USB connection, but cannot complete the installation. Can I select a print resolution by indicating a specific dpi dots per inch setting? After I updated to Windows 8, my product's software is missing. My Epson product software is missing after I updated to Windows 8.
How do I set up my product for wireless printing in Windows or on my Mac? How do I install the latest scanner driver on my Mac?
How can I get a replacement CD for my product? How do I obtain the latest product software for Windows or my Mac? Which Epson product software settings are not supported by Apple's AirPrint driver?
Where can I find the IP address of my router? How do I add my product as an IP printer on my Mac? What are the port numbers for Epson network printers wired and wireless?
I can't get Epson Status Monitor to work over my wireless network. Does Epson make drivers for Linux? Wireless or Wired Connection. How do I change from a Wi-Fi connection to a wired network connection? I can't print from my Mac with a wireless connection since I received an exchange product from Epson.
I can't print from Windows with a wireless connection since I received an exchange product from Epson. Product Homepage. Download and Install Assistant. Don't ask again. Ok, get started. No thanks, I will download and install manually. Solution and Diagnostic Data Collection. Change preferred operating system Select preferred operating system.
If you wish to see solutions related to another OS, please select the preferred operating system and version and choose 'Change' Select an operating system and version to see available software for this product.
Is my Windows version bit or bit? I don't see my operating system. Detected operating system: Selected operating system: Select your operating system and version , Change. Let us detect the drivers you need for this HP PC Our automated tool will simplify the choices you have to make Detect my drivers. Let us detect the drivers you need for this HP PC Skip the confusion of sorting through all of our drivers and let us detect only the ones you need.
Detect my drivers. Learn more Continue. Show location. HP Support Solution Framework is downloading Locate the file in your browser window, and double-click to begin installing. Please wait while we find your drivers. Detection not available. Product detection timed out. Please try again. I replaced an ink cartridge and my product shows that the same ink cartridge is expended.
Why is Epson shipping initial ink cartridges with my product? How long should an ink cartridge remain in my product if it's not used often? The color ink cartridge is expended even though I print in black only. Why does this happen? What is my product doing after I install a new ink cartridge? Can my product still print if an ink cartridge is expended or not installed? What functions are available on my product when an ink cartridge is expended or not installed?
How do I know when an ink cartridge needs to be replaced? How do I print with black ink from Windows or my Mac when a color cartridge is expended?
I brought my product with me to a different country and can't find ink for it. Select the questions to view the answers How do I replace the maintenance box? How should I store my product if it's not going to be used for a long time? Memory Cards or External Devices. How do I print from a USB flash drive? Can I just pull the memory card out of my product when I'm finished printing?
Which memory cards are compatible with my product? How do I transfer photos from a memory card to my computer? Paper or Media. Select the questions to view the answers How should I load envelopes? How do I know which paper or media type to select in my product's driver? What kind of paper gives the best results for high quality printing? How do I create a custom paper size for my product in Windows?
How do I select the paper source in Windows? Which type of paper can I print on? Print Quality or Appearance. Select the questions to view the answers My printout has a slight slant.
My printout has lines running through it. My printout has incorrect margins. My printout is grainy when I print from any application. My printout looks inverted, as if viewed in a mirror.
My product's Fix Red-Eye setting does not fix the red eye in my photo. How do I reduce the appearance of red eyes in my photos? Web pages don't print the way they appear on my monitor. How do I change the font size of text when I print from software in Windows? Select the questions to view the answers The quality of a scanned image with Epson Scan is poor. Blank pages appear in my scanned image when using Epson Scan.
I want to enlarge an image that I'm scanning with Epson Scan. How do I obtain the best quality? I cannot scan from my computer with the Image Capture application. How do I scan using Windows RT? How do I decide which resolution to select when scanning from Epson Scan?
How do I change the baud rate or fax speed on my product? I can send a fax but can't receive one. How do I clear the fax header on my product? Can I use a pre-paid calling card to send a fax? When I send a hand-written fax, the recipient can't read the fax content.
Will I lose faxes stored in the fax memory if my product is turned off? How do I save faxes to my Windows computer instead of printing them? How do I print faxes stored in the fax memory when my product has an expended ink cartridge? Can I automatically print a fax report after every successful fax transmission? How do I add a pause when I enter a fax number on my product's control panel? Can I use digital voicemail with my fax?
How many pages can I store in the fax memory? The fax header gets cut off when I send a fax. I cannot access the fax settings on my product's control panel.
Image Quality or Appearance. Select the questions to view the answers An area I highlighted with a fluorescent or neon marker does not appear in my scan. Select the questions to view the answers Which ink cartridges should I use with my product?
How do I change the ink cartridges? I replaced an ink cartridge and my product shows that the same ink cartridge is expended. Why is Epson shipping initial ink cartridges with my product? How long should an ink cartridge remain in my product if it's not used often?
The color ink cartridge is expended even though I print in black only. Why does this happen? What is my product doing after I install a new ink cartridge? Can my product still print if an ink cartridge is expended or not installed? What functions are available on my product when an ink cartridge is expended or not installed? How do I know when an ink cartridge needs to be replaced? How do I print with black ink from Windows or my Mac when a color cartridge is expended?
I brought my product with me to a different country and can't find ink for it. Select the questions to view the answers How do I replace the maintenance box? How should I store my product if it's not going to be used for a long time? Memory Cards or External Devices. How do I print from a USB flash drive? Can I just pull the memory card out of my product when I'm finished printing?
Select the questions to view the answers How do I confirm my fax was sent? How do I create a header for my faxes? How do I send a fax using the Fax Utility in Windows? How do I send a fax using the Fax Utility on my Mac? How do I send a fax from my product's control panel?
I'm having trouble sending or receiving faxes. How do I restore my original fax settings? How do I use an answering machine with my fax? How do I change the baud rate or fax speed on my product?
I can send a fax but can't receive one. How do I clear the fax header on my product? Can I use a pre-paid calling card to send a fax? When I send a hand-written fax, the recipient can't read the fax content. Will I lose faxes stored in the fax memory if my product is turned off?
How do I save faxes to my Windows computer instead of printing them? How do I print faxes stored in the fax memory when my product has an expended ink cartridge? Can I automatically print a fax report after every successful fax transmission? How do I add a pause when I enter a fax number on my product's control panel? Can I use digital voicemail with my fax? How many pages can I store in the fax memory?
The fax header gets cut off when I send a fax. I cannot access the fax settings on my product's control panel. Image Quality or Appearance. Select the questions to view the answers An area I highlighted with a fluorescent or neon marker does not appear in my scan.
Select the questions to view the answers Which ink cartridges should I use with my product? How do I change the ink cartridges? I replaced an ink cartridge and my product shows that the same ink cartridge is expended. Why is Epson shipping initial ink cartridges with my product? How long should an ink cartridge remain in my product if it's not used often?
The color ink cartridge is expended even though I print in black only. Why does this happen? What is my product doing after I install a new ink cartridge? Can my product still print if an ink cartridge is expended or not installed? What functions are available on my product when an ink cartridge is expended or not installed?
How do I know when an ink cartridge needs to be replaced? How do I print with black ink from Windows or my Mac when a color cartridge is expended? I brought my product with me to a different country and can't find ink for it.
Select the questions to view the answers How do I replace the maintenance box? How should I store my product if it's not going to be used for a long time? Memory Cards or External Devices. How do I print from a USB flash drive?
Can I just pull the memory card out of my product when I'm finished printing? Which memory cards are compatible with my product?
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